What is branded merchandise?
Branded merchandise, also known as promotional products, swag, merch, and promo, refers to products that are decorated with a company’s logo and common examples include apparel, drinkware, office items, event enhancers and giveaways, and client or employee appreciation gifts.
What is the benefit of branded merchandise?
Branded merchandise is a marketing tool used to increase brand awareness, engagement, and loyalty by creating tangible, lasting connections between brands and their audience. It keeps your brand top of mind through everyday use, turning recipients into brand ambassadors and delivering long-term ROI.
Do you offer sustainable or eco-friendly promotional products?
Yes and as a B Corp Certified company, we meet high standards of environmental responsibility and transparency. To help our clients choose sustainable products with confidence, we created the Impact Collection which features environmentally-conscious and socially responsible products. All of the products featured in our Impact Collection are assessed to evaluate the product’s entire lifecycle to ensure they meet specific criteria, such as the use of recycled, repurposed, or compostable materials or have an integration of social or environmental give-back initiatives. To learn more, visit here.
Do you offer design services?
Yes, McCabe offers complete design services. Whether you have a clear vision or need support from the ground up, our creative team will handle everything from logo placement to developing fully custom designs for your branded merchandise.
Do you offer warehousing and fulfillment services?
Yes, McCabe offers warehousing and fulfillment services for branded merchandise programs. We’ll handle everything from inventory storage to kitting, packing, and shipping.
Do you offer decoration services?
Yes, McCabe’s in-house production team, Black Sheep Designs, provides high quality design and decoration, leveraging our cutting edge equipment, technology, and craftsmanship. We currently offer embroidery, screen printing, and direct to film (DTF) transfers.
Can you manage online merch stores?
Yes, we create and manage merch stores through Shopify. We handle everything from store creation and product curation to inventory management, order processing, customer service, and fulfillment. Whether it’s for employee programs or enabling your stakeholders to purchase their own merchandise, we deliver a seamless, on-brand experience that makes distributing and managing your merchandise simple and efficient.
Do you ship branded merchandise across Canada?
Yes. Whether you’re sending items to a single location or coordinating deliveries to multiple recipients nationwide, we ensure everything arrives on time and in perfect condition. From individual shipments to large-scale distributions, we handle the logistics so you don’t have to.
What is your minimum order quantity?
Minimum order quantities vary depending on the product. Connect with us and let us know what product you’re looking for and one of our sales reps will get back to you with options and minimums based on your request.
What products do you have access to?
As one of Canada’s largest branded merchandise agencies with over 40 years in the industry, we have access to an extensive network of preferred vendors and suppliers across North America and globally. This means we can source virtually any product you can think of! For inspiration, you can browse our signature collection by clicking the “Catalogue” button in the top right of our page to explore tried-and-tested favourites. Our seasonal lookbooks are also available in the Resources section of the navigation bar under “Featured Flyers and Lookbooks”, and offer curated ideas and trend-driven inspiration. If you don’t see what you’re looking for, we’ll source it for you!
What’s your standard turnaround time?
Our standard turnaround time is typically 10–15 business days after artwork approval, depending on the complexity of the product and decoration method.
What decoration methods do you offer?
In addition to our in-house decoration, we also offer a wide range of decoration methods through our vendor network depending on the product, material, and desired look. Common options include embroidery, screen printing, pad printing, heat transfer, laser engraving, debossing, embossing, and full-colour digital print.
If you have a specific product or finish in mind, we’ll recommend the best method to achieve the look you’re after.
Can you match specific brand colours?
Yes, we can match specific brand colours using Pantone (PMS) references.
Still have questions? Connect with us at info@mccabepro.com or 1 800 387 0360.
